Returns & Exchanges
Can I exchange or return an item?
We're sorry you didn't love your item! We offer return for refund within 14 days of your order being delivered internationally, and return for refund and exchanges if based in the UK. Please click here to send your order back to us. Order # must be p
Do I have to pay for my return?
Yes, return costs are covered by the customer. We only cover returns if your item is faulty, to which we take full responsibility for. Please click here for more information on return fees.
How do I return an item?
Please click here to start your return.
I think my item is faulty, what do I do?
Please email [email protected] as soon as possible with your order number, product, details of the fault and images to ensure a speedy solution.
Can I return sale items?
Yes, you can return all items unless stated otherwise on the product pages. Sample sale items are non-refundable.
What is your returns policy?
We understand that there may be occasions when you want to return items that are not suitable. We are very happy to help you chose a replacement or return the item. Please see our full returns policy below :