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Returns & Exchanges

Can I exchange or return an item?

We're sorry you didn't love your item! We offer return for refund within 14 days of your order being delivered internationally, and return for refund and exchanges if based in the UK. Please click here to send your order back to us. Order # must be p

What if I can't find my order number?

Your order number is sent via email and/or text but if you can’t find it please get in contact so we can help you find it through your name or email address.

Do I have to pay for my return?

Yes, return costs are covered by the customer. We only cover returns if your item is faulty, to which we take full responsibility for. Please click here for more information on return fees.

Will you refund the duties and taxes I was charged on my order upon delivery?

Unfortunately, we cannot refund these charges to you. Please contact your local customs office for a refund.

How do I return an item?

Please click here to start your return.

How long does it take to process a return?

Credit/Debit card refunds usually take 5-10 business days to appear on your statement. You will be emailed a refund notification straight away once it has been processed on our side but please allow this timeframe for the money to return to your acco

What should I do if I receive the wrong item?

If you received a product different from the one that you ordered, we take full responsibility, so please contact us at [email protected] and we’ll be sure to get you the item you ordered.

I think my item is faulty, what do I do?

Please email [email protected] as soon as possible with your order number, product, details of the fault and images to ensure a speedy solution.

Can I return sale items?

Yes, you can return all items unless stated otherwise on the product pages. Sample sale items are non-refundable.

What is your returns policy?

At Peachy Den we encourage conscious shopping. When checking out, please choose mindfully to ensure you receive the size and item you are after. Whilst we don't encourage returns for a change of mind, we are able to refund your item if necessary. We

Tailoring Service

SKIP THE RETURN AND MAKE IT FIT. Length too long? Waist not fitting quite right? We offer discounted seamless and high-quality tailoring and repairs, so you can find your perfect fit and love your item for longer. Click here to learn more.