What is your returns policy?Updated a month ago

We understand that there may be occasions when you want to return items that are not suitable. We are very happy to help you chose a replacement or return the item. Please see our full returns policy below : 

• 14-days to request a return from delivery.
• Further 14 days to arrive back to our warehouse. Returns received outside of this period (28 days from delivery) will be issued as store credit. 
• We offer return for refund / exchange / store credit for UK orders.
• We offer return for refund only for International orders. 
• Items must be unworn, undamaged, with tags.
• Exchanges depend on stock availability.
• Refunds processed within 10 days.
• Original shipping costs not refunded.
• We're not responsible for lost parcels sent outside of our portal. 
• Online orders cannot be returned to store.