Peachy Den Help

Please email hello@peachyden.co.uk as soon as possible. We can&#x2019;t guarantee any changes to orders after they&#x2019;ve been placed, but we will do our best to update the address for you.

Please email hello@peachyden.co.uk as soon as possible. We can’t guarantee any changes to orders after they’ve been placed, but we will do our best to update the address for you.

I've entered my shipping address wrong - can I change it?

Shipping and Order Inquiries

When will my order be shipped?

Do you ship to my country?

How can I track my shipment?

What are your delivery options?

I think my parcel is lost, what should I do?

Can I make changes to my order?

I want to cancel my order, what can I do?

How do I know my order has been cancelled?

How can I check the status of my order?

What can I do if my payment is declined?

What is Klarna?

Is Klarna available outside of the UK?

Billing

Can I exchange or return an item?

Do I have to pay for my return?

How do I return an item?

I think my item is faulty, what do I do?

Can I return sale items?

What is your returns policy?

Returns & Exchanges

I am between sizes on the size guide, can you help?

Products & Sizing

I've entered my shipping address wrong - can I change it?Updated a month ago