Peachy Den Help

<p id="isPasted">Click the &#x201C;View your order&#x201D; button sent in your order confirmation. You will receive updates via email/text once it has shipped and again once it is ready for delivery by the courier. You can also track your order by&#xA0;<a href="https://peachy-den-help.gorgias.help/en-US" rel="noopener noreferrer" target="_blank">clicking here. </a></p>

Click the “View your order” button sent in your order confirmation. You will receive updates via email/text once it has shipped and again once it is ready for delivery by the courier. You can also track your order by clicking here.

How can I check the status of my order?

Shipping and Order Inquiries

When will my order be shipped?

Do you ship to my country?

How can I track my shipment?

What are your delivery options?

I think my parcel is lost, what should I do?

I've entered my shipping address wrong - can I change it?

Can I make changes to my order?

I want to cancel my order, what can I do?

How do I know my order has been cancelled?

When will my credit card be charged?

What can I do if my payment is declined?

What is Clearpay?

What is Klarna?

Is Klarna available outside of the UK?

Can I use multiple promo codes at checkout?

Billing

Can I exchange or return an item?

What if I can't find my order number?

Do I have to pay for my return?

Will you refund the duties and taxes I was charged on my order upon delivery?

How do I return an item?

How long does it take to process a return?

What should I do if I receive the wrong item?

I think my item is faulty, what do I do?

Can I return sale items?

What is your returns policy?

Tailoring Service

Returns & Exchanges

I am between sizes on the size guide, can you help?

Where are your products made?

The item I want is out of stock, will it come back, and can I be notified?

When is the next product launching?

Products & Sizing

How can I check the status of my order?Updated 2 years ago