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Billing

When will my credit card be charged?

Your card will be charged as soon as your order is accepted and processed.

What can I do if my payment is declined?

Please check that your card’s billing details (such as the security code and billing address) match what you’ve entered in our system and try again.

What is Clearpay?

Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic instalments made every 2 weeks without any interest. Just shop online and check out as normal. At checkout, choo

What is Klarna?

Split your purchase into three payments so you can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is

Is Klarna available outside of the UK?

At this time Klarna is only available for customers with UK shipping addresses.

Can I use multiple promo codes at checkout?

You can only use one promotional code per order. If its legitimate, the code will be automatically applied at the checkout.